Please email: Dave@choppershox.com . We are open 365 days a year including holidays,7 days a week . Our number is(702)683-5143. We ship thru USPS and fedex and insure all orders. If an order is over 7 days we will provide a tracking number. If an order is lost we will provide all necessary info for YOU to file a claim. We are not responsible for lost packages or filing a claim on your behalf. These policies are for fedex and USPS. Due to fraud prevention Chopper Shox cannot and does not file claims you your behalf..
To obtain the status of an order, enter the confirmation number and click Go!.